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ZIBA SPACE ® SHOP

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Last Update:2010/1/8

The information below is provided as required by Japanese law according to section 3 (Mail-Order Service) of The Act on Specified Commercial Transactions. This is an unofficial translation. As such, only the original Japanese text has legal effect. This translation is provided solely as reference material to aid in the understanding of Japanese law and regulations.

Vendor ZIBA SPACE®
Address 2-2-13 Osawa, Mitaka-shi, Tokyo, Japan 181-0015 
Tel +81-(0)50-3419-1793
Representative Soichiro Tanaka
Contact Mail Form (http://zibaspace.com/contact/)
Price The price is based on the currency exchange and Japanese tax laws.
Delivery
We currently ship worldwide using EMS.
Shipping Rates changes according to the location and items.
Please check in the checkout page.

1. Domestic Shipping (Japan)
Handling Charges is 500 yen per shipment.
2. International Shipping
Handling Charges is 10 dollers per shipment.
Please note that delivery time varies from country to country but, excluding some countries, typical delivery time takes between over 5 working days.
(regardless of the order being domestic or foreign).
Cancellations/
Returns/
Exchanges
Please confirm the contents of your order upon receipt. If by chance you do not receive the expected items, or if an item is damaged, please contact us  from http://zibaspace.com/contact/

Returns and exchanges cannot be made at the customer's convenience (if an item is the wrong size, if the color differs from that of the image, if an incorrect item was ordered, etc.)
We can accept the cancellation and return within 7 days after the item arrived. 

Refund

We will refund you the purchase price of the merchandise within 7 days after the item arrived when we confirmed to return the items.
We don't charge the additional cost.

Shipping

We will ship the items within 7 days to deliver to the location in Japan.
When delivering to the global location, we will ship within 20 days usually.
We don't accept the delivering time reservation.
As shipping times will vary depending upon whether or not an item is in stock, please confirm each item's availability while viewing the product's detail page.

 

Method of Payment Credit Card (Visa/American Express/MasterCard/JCB) via Paypal
Terms of Payment All Credit Card payments are processed using Paypal's Credit Card verification system. This is separate from standard Paypal credits, and means that you can use VISA, MasterCard, JCB, or American Express for payment. All transactions are secured with SSL certificates. For further details about Paypal, you can read their User Agreement.